AM Coaching
Terms & Conditions
By completing your purchase, you (the "Client") agree to the following terms and conditions set out by AM Coaching (the "Company" or "Coach"). Please read these carefully before proceeding.


1. Services
AM Coaching agrees to provide the program, membership, intensive, or service selected by the Client at checkout (the "Program"). Client agrees to abide by all policies and procedures outlined herein as a condition of their participation in the Program. Full details of the Program, including its structure, inclusions, and duration, are set out on the relevant sales or checkout page.


2. Disclaimer
Client understands Company is not an agent, publicist, accountant, financial planner, lawyer, therapist, or any other licensed or registered professional. Coaching, which is not directive advice, counseling, or therapy, may address overall goals, specific projects, or general conditions in Client's life or profession. Coaching services may include setting priorities, establishing goals, identifying resources, brainstorming, creating action plans, strategizing, asking clarifying questions, and providing models, examples, and in-the-moment skills training. AM Coaching promises that all information provided by Client will be kept strictly confidential, as permissible by law.


3. Client Participation
The specific structure of each Program - including session numbers, formats, and scheduling - is set out on the relevant sales or checkout page. In addition to any Program-specific requirements, Client agrees to:
Be on time to all appointments and give reasonable notice if unable to attend, in accordance with the scheduling and rescheduling policy for their Program.
Be honest and participate fully. Recognise that sessions are a safe place to look at what you really want, and what it will take to make it happen.
Make a commitment to the action plans you create, and do what you have agreed to do.
Cooperate with the Coach in all matters relating to the Program and provide any information reasonably required in a timely manner.


4. Term
The duration of the Program is as set out on the relevant sales or checkout page. Client understands that a relationship with Company does not exist between the Parties after the conclusion of the Program. If the Parties desire to continue their relationship, a separate agreement will be entered into.


5. Termination
Company is committed to providing all clients in the Program with a positive Program experience. By completing your purchase, Client agrees that the Company may, at its sole discretion, terminate this Agreement and limit, suspend or terminate Client's participation in the Program if Client becomes disruptive or upon violation of these terms. If the Client decides to terminate this Agreement, Company does not offer refunds for change of mind nor do they offer refunds for services provided. Termination of services are dealt with on a case by case basis.


6. Payment
The cost of the Program is as set out on the relevant sales or checkout page. Where a payment plan has been selected, Client will make payments monthly until the Program has been paid in full. All prices are in USD unless otherwise stated.


7. Refunds
If the Client decides to terminate this Agreement, Company does not offer refunds for change of mind nor do they offer refunds for services provided or investments already made. Termination of services are dealt with on a case by case basis.

The Coach believes in a human first approach to business. If the Client needs to terminate the service, the Client is responsible for communicating that as soon as possible to the Coach and will be dealt with accordingly based on circumstances. The Coach asks that Client be forthright in their communication and take responsibility for their financial situation at all times.


8. Confidentiality
This Agreement is considered a mutual non-disclosure agreement. Both Parties agree not to disclose, reveal or make use of any information learned by either party during discussions, or otherwise, throughout the Term of this Program ("Confidential Information"). Confidential Information includes, but is not limited to, information disclosed in connection with this Agreement, and shall not include information rightfully obtained from a third party. Both Parties shall keep all Confidential Information strictly confidential by using a reasonable degree of care, but not less than the degree of care used by it in safeguarding its own confidential information. The obligation of the Parties hereunder to hold the information confidential does not apply to information that is subsequently acquired by either Party from a third party who has a bona fide right to make such information available without restriction. Both Parties agree that any and all Confidential Information learned as of the Effective Date shall survive the termination, revocation, or expiration of this Agreement.


9. Compelled Disclosure of Confidential Information
Notwithstanding anything in the foregoing, in the event that Client is required by law to disclose any of the Confidential Information, Client will (i) provide Company with prompt notice of such requirement prior to the disclosure, and (ii) give Company all available information and assistance to enable Company to take the measures appropriate to protect the Confidential Information from disclosure.


10. Non-Disclosure of Company Materials
Material given to Client in the course of Client's work with the Company is proprietary, copyrighted and developed specifically for Company. Client agrees that such proprietary material is solely for Client's own personal use. Any disclosure to a third party is strictly prohibited.
Company's programs and materials are copyrighted and are provided to Client for individual use only under a single-user licence. Client is not authorised to use any of Company's intellectual property for Client's business purposes. All intellectual property, including Company's copyrighted programs and/or course materials, shall remain the sole property of the Company. No licence to sell or distribute Company's materials is granted or implied.
By completing your purchase, Client agrees that if Client violates, or displays any likelihood of violating, any of Client's agreements contained in this section, Company will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations.


11. Non-Disparagement
Client shall not make any false, disparaging, or derogatory statement in public or private regarding Company, its employees, or agents. Company shall not make any false, disparaging, or derogatory statements in public or private regarding Client and its relationship with Company.


12. Dispute Resolution
If a dispute is not resolved first by good-faith negotiation between the Parties to this Agreement, every controversy or dispute to this Agreement will be submitted to the Australian Centre for International Commercial Arbitration. The arbitration shall occur within ninety (90) days from the date of the initial arbitration demand and shall take place in Melbourne, Victoria. The Parties shall cooperate in exchanging and expediting discovery as part of the arbitration process and shall cooperate with each other to ensure that the arbitration process is completed within the ninety (90)-day period. The written decision of the arbitrators (which will provide for the payment of costs, including legal fees) will be absolutely binding and conclusive and not subject to judicial review, and may be entered and enforced in any court of proper jurisdiction, either as a judgment of law or decree in equity, as circumstances may indicate.


13. Entire Agreement; Amendment; Headings
These Terms & Conditions constitute the entire agreement between the Parties with respect to its relationship, and supersede all prior oral or written agreements, understandings and representations to the extent that they relate in any way to the subject matter hereof. Neither course of performance, nor course of dealing, nor usage of trade, shall be used to qualify, explain, supplement or otherwise modify any of the provisions of this Agreement. No amendment of, or any consent with respect to, any provision of this Agreement shall bind either party unless set forth in a writing, specifying such waiver, consent, or amendment, signed by both parties. The headings of Sections in this Agreement are provided for convenience only and shall not affect its construction or interpretation.


14. Severability
Should any provision of this Agreement be or become invalid, illegal, or unenforceable under applicable law, the other provisions of this Agreement shall not be affected and shall remain in full force and effect.


15. Waiver
The waiver or failure of Company to exercise in any respect any right provided for herein shall not be deemed a waiver of any further right hereunder.


16. Assignment
This Agreement may not be assigned by either Party without express written consent of the other Party.


17. Force Majeure
In the event that any cause beyond the reasonable control of either Party, including without limitation acts of God, war, curtailment or interruption of transportation facilities, threats or acts of terrorism, Commonwealth or State Department travel advisory, labor strike or civil disturbance, make it inadvisable, illegal, or impossible, either because of unreasonable increased costs or risk of injury, for either Party to perform its obligations under this Agreement, the affected Party's performance shall be extended without liability for the period of delay or inability to perform due to such occurrence.


18. Client Responsibility; No Guarantees
Client accepts and agrees that Client is 100% responsible for its progress and results from the Program. Company will help and guide Client; however, participation is the one vital element to the Program's success that relies solely on Client. Company makes no representations, warranties or guarantees verbally or in writing regarding Client's performance. Client understands that because of the nature of the program and extent, the results experienced by each client may significantly vary. By completing your purchase, Client acknowledges that there is an inherent risk of loss of capital and there is no guarantee that Client will reach its goals as a result of participation in the Program and Company's comments about the outcome are expressions of opinion only. Company makes no guarantee other than that the Services offered in this Program shall be provided to Client in accordance with the terms of this Agreement.


Acceptance
By completing your purchase, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in full. This constitutes a legally binding agreement between you and AM Coaching as of the date of purchase.